A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Unicoi units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Unicoi, TN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Unicoi roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Repair in Unicoi isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Unicoi, TN, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Unicoi, TN warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Unicoi property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Unicoi call at a time.

Water damage doesn't always look dramatic at first β some of the costliest Unicoi jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Unicoi line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Unicoi crews scale the response to match the loss β nothing gets a cookie-cutter response.
Our Unicoi units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Unicoi, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial Unicoi accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Unicoi crews are trained for exactly that protocol.
Every Unicoi job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Unicoi estimate is written and explained before work begins β no vague "we'll see how it goes" pricing.
Local staging inside Unicoi, TN means Unicoi response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Unicoi dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Unicoi address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Our Unicoi technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Unicoi work order we issue. A repeat visit under this guarantee doesn't mean starting over β we pull the original moisture logs and pick up exactly where the last visit left off.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Local staging inside Unicoi, TN typically gets a Unicoi technician on-site inside an hour or two, depending on traffic and time of day.
Upfront, written pricing is standard on every Unicoi job, not an add-on option.
Around-the-clock coverage in Unicoi includes extraction, drying, and Category 3 sewage response β nothing on that list waits for morning.
Direct adjuster communication is standard β we send photo and moisture documentation formatted for a Unicoi insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Unicoi job as complete.
We regularly handle sewage backups in Unicoi using full containment, PPE, and EPA-registered antimicrobial products.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
We scale crews and equipment for commercial Unicoi accounts and assign a dedicated project lead for anything beyond a single unit.
Most Unicoi residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Unicoi service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Unicoi and the surrounding zip codes listed below, plus neighboring communities throughout Unicoi, TN.
Unicoi is our home base, and our reach extends across Unicoi, TN through a network of staged equipment and on-call technicians. If your address falls inside or near Unicoi, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Unicoi, Unicoi, TNReach our Unicoi line directly and get a technician on the way today.
Call +1-844-234-5373